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Privacy Policy

Green Merchant Direct (“GMD”) values your privacy and this Privacy Policy (“Policy”) explains our privacy practices on the website (the “Site”) and governs your access to and use of the Site and any other applications, content, products, programs, and services (collectively, the “Services”), including, without limitation, the purchase of a Membership subscription (“Memberships”) to utilize the Services, made available by Green Merchant Direct, or its representatives, affiliates, officers, and directors (collectively, “GMD” or “we”) through the Site. Please read this section of our Site to learn more about GMD’s philosophy and privacy policy. We understand that the protection of privacy is a major concern to many of our customers, we at GMD have worked hard to gain your trust by representing only the highest quality of products and Services, and we want to do everything reasonably possible to keep your trust. To build on our relationship, GMD wants you to understand a little bit about how our Site interacts with visitors and how we will use any information gathered when you visit our Site.

By visiting the GMD Site, you are accepting the terms of this Privacy Policy, the Terms and Conditions (“Terms”), and all other terms and policies (collectively, the “Terms of Use”) posted on the GMD Site. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies or terms of these other websites.


In certain areas on our Site, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues, or to follow up with you after your visit. It is completely optional for you to participate.

GMD may gather the following types of information: (1) information given voluntarily while using a feature of this Site, for example, during a registration process; (2) information gathered as a result of voluntary participation in a survey or poll, or when communicating with our webmaster or customer service Members; and (3) information gathered automatically when visitors visit our Site.

In each of the instances above, we may ask for but not limited to your name, e-mail address, phone number, address, name of business, type of business, and customer number, as well as other similar “personal” information that is needed to register or subscribe you to our Services or offers (referred to herein as “Personal Information”). If we ever ask you for significantly different information, we will inform you.

Depending on which Services you choose to use, GMD may require information, such as a company name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address. Credit card information on an account may be stored and used for both billing and payment purposes.

Certain Services on GMD may require you to complete an application; any information you submit through the application processes will not be displayed publicly and will only be used internally by GMD, unless otherwise specified.


GMD may use information gathered through its Site for the following general purposes: (1) to customize content delivered to you; (2) to contact and provide service to you as well as improve the overall delivery of GMD Services; and (3) to conduct research for other purposes related to GMD core business. In no case will GMD use personally identifying information for its own use or the use of any other party, except to provide the Services you request or as required by law. GMD only reviews usage of our online content in the aggregate (meaning information summarized into large groups of users with no personally identifying information) to determine the most popular Site features and to help us develop new content and service ideas.


GMD understands that you may want to change or access your Personal Information. You may do so by accessing your account. To protect your privacy and security, we will verify your identity before granting access or making changes to your personal identifying information.


GMD will not disclose your name, email address or other Personal Information to any third parties without your explicit consent, except as specified in this Policy. GMD limits access to your Personal Information to employees who we believe reasonably need to come into contact with that information to provide products or Services to you or in order to do their jobs.

GMD will not sell or otherwise share personally identifying information with other people or nonaffiliated companies except to provide Services to you at your request, or as required by law. GMD will share this information with certain business partners to provide requested service that we do not provide directly. GMD will only share personally identifying information with these business partners if they agree not to disclose the information to other parties and agree not to use this information to solicit.

As part of the buying and selling process, GMD will facilitate the sharing of information between the two members involved in the transaction. As part of the buying or selling process, you may obtain another GMD member’s email address, shipping address, payment information, and/or other information. As described in GMD Terms of Use, you have a limited permit to use this information only for GMD – related communications or for GMD – facilitated transactions. GMD has not granted you a permit to use the information for unsolicited commercial messages. Without express consent from that person, you must not add any GMD member to your email or physical mailing list.

GMD is affiliated with a variety of businesses and works closely with them. These businesses may offer promotions or sell products or Services to you through GMD’s Services. GMD may also provide Services or sell products jointly with affiliated businesses. Due to the nature of our business model, when an affiliated business is associated with your transaction, we may share information that is related to such transaction with that affiliated business. GMD may share aggregated demographic information with business affiliates.

GMD may release your Personal Information to a third-party in order to protect, establish, or exercise our legal rights or defend against legal claims; comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of GMD’s Terms of Use. We may disclose personally identifiable information to parties in compliance with our Copyright and Intellectual Property Policy, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, GMD may disclose a name, address, country, phone number, email address and company name.


GMD wants to supply you with information that benefits you and the more relevant information we have about you the better we are able to do this.

GMD currently has an electronic registration process and may launch similar products in the future. If you choose to sign up using our registration process, you will be asked for certain information so that we can customize your profile to suit your needs. Upon registering via the electronic registration process, you will be asked for but not limited to your name, email address, phone number, postal address, name of business, billing and payment information (including credit card information) and other similar information specified in the enrollment process. You may be asked to tell us a little about your business, categories, locations, customers venues, questions of this nature. The more of this information you choose to share with us, the better we can form a marketing plan for your products and Services. If we ever ask you for significantly different information, we will inform you.

The Personal Information you provide will be kept confidential and used by GMD, its agents and contractors to support your customer relationship with us. Among other things, we want to alert you to our Services, product information, changes, special offers, and product promotions. Agents or contractors of GMD who have access to your Personal Information are required to keep the information confidential and not use it for any other purpose than to carry out the Services they are performing on your behalf via GMD.

If you choose not to share information with us the profile will simply be more generic. For example, if you are primarily interested in food service venues, we can’t deliver those customers for you unless you share that information with us. Similarly, another example, if you are a vegan company and request products and Services related to vegans, without disclosing this fact, we can’t guarantee that all Services we send you will be vegan.


GMD will offer individuals the opportunity to choose whether their Personal Information is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.

In having control over your own information, GMD gives you the choice of providing, editing or removing certain information, as well as the choice over how we contact you.

You may change or correct your GMD account information on the Site. You may also remove certain optional information on the Site that you no longer wish to be publicly visible, such as your full name.

From time to time GMD may contact you about our Services or your activity. Some of these messages are required, service-related messages for members. Other messages are not required, and you can control which optional messages you choose to receive and not receive by changing your account settings.

If you have optionally connected your account to an external, third-party application, such as Facebook, or an app, you can remove permission for the app by changing your account settings.


This Site contains several links to other websites not controlled by GMD. We have attempted to choose our linked partners with great care; however, GMD is not responsible for the privacy practices of any linked site. You should read the privacy policy of each linked site to understand the related policy. This Policy applies solely to information collected through GMD Site.

Please be aware that other websites that may be accessed through our Site may collect personally identifiable information about you. The information practices of those third-party websites linked to our Site are not covered by this Policy statement.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you are online. If you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your Personal Information, GMD cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.


From time to time, GMD Site users may be asked to participate in voluntary surveys and polls. As a part of this process, you may be asked to supply company information such as demographic information and sales information. These surveys will be strictly voluntary, and you can choose to disclose this information or not disclose it.


GMD has attempted to take all reasonable steps to have physical, electronic, and procedural safeguards in place to protect and secure Personal Information from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

GMD shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, GMD shall take reasonable steps to ensure that Personal Information is accurate, complete, current, and reliable for its intended use.

GMD shall allow individuals access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.

The security of your Personal Information is important to us. Your GMD account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and keeping your password and computer secure by signing out after using our Services.

GMD encrypts sensitive information (such as credit card numbers) using secure socket layer technology (SSL). GMD follows generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once GMD receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, while we strive to use commercially acceptable means to protect your Personal Information, GMD cannot guarantee its absolute security.


Cookies are small data files (which often include an anonymous unique identifier) that are sent to your browser from a website’s computers and stored on your computer’s hard drive.

GMD may automatically receive and record information on our server logs from your browser, GMD uses cookies on certain of our pages to: access your information when you “sign in”; keep track of your preferences; gather information about traffic; analyze our web page flow; customize our Services, session time; click path analysis; content and advertising; measure promotional effectiveness, and promote security. GMD will only use this type of data in accordance with our Terms of Use and Privacy Policy.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject cookies, you may not be able to use certain features or functionalities that require you to “sign in” and you may not be able to take full advantage of our Services.


Parents should always supervise their children while online. Our Site is not designed nor intended for use by children. We do not knowingly collect, sell, or solicit Personal Information from anyone under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will promptly delete that information from our records. If you believe that a child under the age of 16 may have provided us with Personal Information, please contact us at


GMD will retain your information only for as long as is necessary or your account is active or as needed to provide you Services. If you no longer want GMD to use your Personal Information to provide you with Services, you may close your account. GMD will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


GMD is always interested in what our Users have to say. If you have any questions or concerns, please contact us at


GMD reserves the right to modify this Privacy Policy at any time, so please review it periodically on our Site for any changes.

Last Updated: August 14, 2023